Privacy Policy

Privacy Policy

Last updated: October 5th 2025

DE LA MUR LINE & HOME US INC operates this store and website, including the data, content, features, tools, products, and services provided to offer you, the customer, a curated shopping experience (the “Services”). DE LA MUR LINE & HOME US INC uses Shopify technology to provide these Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services, or when you communicate with us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Personal Information We Collect or Process

When we refer to “personal information,” we mean any data that identifies or can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified data that can no longer reasonably identify you.

Depending on how you interact with the Services, where you reside, and what is permitted or required by law, we may collect or process the following categories of personal information (including inferences derived from it):

  • Contact details such as your name, address, billing address, shipping address, phone number, and email address.

  • Financial information such as credit or debit card numbers, payment details, transaction information, payment method, and payment confirmation.

  • Account information such as your username, password, preferences, and settings.

  • Transaction information including the items you view, add to your cart, save to a wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Communications with us including information you provide when contacting our customer support team.

  • Device information such as your device type, browser, network connection, IP address, and other unique identifiers.

  • Usage information relating to your interactions with the Services, including how and when you use or browse them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, or communicate with us.

  • Automatically, through cookies and similar technologies.

  • From our service providers, when they collect or process personal information on our behalf.

  • From business partners or other third parties.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • To provide, personalize, and improve the Services. This includes processing payments, managing orders, organizing shipments, handling returns or exchanges, and offering a personalized shopping experience.

  • For marketing and advertising. To send you commercial or promotional communications, or to display personalized advertising based on your online activity.

  • For security and fraud prevention. To authenticate accounts, protect the integrity of the Services, and detect or prevent fraudulent or unlawful activities.

  • To communicate with you. To provide customer support and respond to your inquiries.

  • For legal purposes. To comply with applicable laws or respond to lawful requests from authorities.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify, service providers, and third parties that perform services on our behalf (e.g., payment processing, data analytics, customer support, or order fulfillment).

  • With business and marketing partners, to display or deliver personalized advertising.

  • When you request, instruct, or otherwise consent to the disclosure of certain information.

  • With our affiliates or within our corporate group.

  • In connection with a business transaction (such as a merger or sale) or to comply with legal obligations.

Relationship with Shopify

Our Services are hosted on the Shopify platform, which collects and processes personal information about your access to and use of the Services to provide and improve functionality. Shopify may store and process data in the United States, Canada, or other countries.

Shopify may also use personal information collected from your interactions with our store and other stores hosted on its platform. In these cases, Shopify acts as the data controller and handles such requests directly.

For more information, please visit the Shopify Consumer Privacy Policy or exercise your rights through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to third-party websites or platforms. We are not responsible for the privacy policies, content, or security practices of such websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Data

The Services are not intended for minors, and we do not knowingly collect personal information from individuals under the age of majority as defined by applicable law. If you believe that a minor has provided us with personal information, please contact us to request its deletion.

Security and Retention of Your Information

We implement reasonable safeguards to protect your personal information; however, no security measure is completely infallible. We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce our agreements.

Your Rights and Choices

Depending on where you reside, including in the United States and Canada, you may have certain rights under applicable privacy laws, such as the California Consumer Privacy Act (CCPA/CPRA) or Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

These rights may include:

  • The right to access personal information we hold about you.

  • The right to correct inaccurate information.

  • The right to delete your personal information.

  • The right to data portability.

  • The right to opt out of the sale or sharing of your data for personalized advertising purposes.

You can exercise these rights by contacting us using the details provided below. We may request additional information to verify your identity before processing your request.

We will not discriminate against you for exercising your privacy rights.

International Data Transfers

We may transfer, store, and process your personal information outside the country where you reside, including in the United States, Canada, or other jurisdictions where our service providers operate.

When transferring data from Canada, we comply with applicable privacy laws, including PIPEDA and relevant international data protection safeguards.

Complaints

If you have any concerns about how we handle your personal information, please contact us using the details below. You may also have the right to contact your local privacy regulator or consumer protection agency.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will post the updated version on this website and update the “Last Updated” date accordingly.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, you can reach us at:

support@delamur.com
228 East 45th Street, Suite 9E, New York, NY 10017, USA